There are numerous IT technologies, such as TeamViewer that have made IT support significantly easier. However the majority of these technologies require IT knowledge or training to use, this is why clients are in need of technicians support. These technicians attend proper training and certification to become reliable and efficient, you can check it out here for details.
For those who don’t have any background in IT knowledge, we would also like to share with you ShareX, a tool that will help you and your users (or clients) save time and effort in reporting software related-problems. ShareX simply allows you to make screenshots and screen recording of your computer and share them easily across various online platform. The tool is free and downloadable from getsharex.com.
Besides its simplicity and user friendliness ShareX offers a variety of advance features that include:
- Taking a full screen capture using both mouse and keyboard shortcut.
- Taking a screen capture in different shapes including rectangle, ellipse, triangle and others.
- Taking a free hand screen capture.
- Recording screen and exporting it to mpeg or GIF format video. العاب قمار بوكر
- Recording specific areas of the screen.
- Uploading the screenshots to different file hosting services such as Dropbox, Google Drive, Mediafire, etc.
- Sharing screenshots to social networks such as Twitter, Facebook, Google+, etc.
ShareX can be quite useful when you encounter an error or a problem in software you are using. Instead of grabbing a telephone and exerting unnecessary effort explaining the nature of the problem to a technician, you can simple make a screenshot or recording of the problem itself. After all, a picture is worth a thousand words.
Below is an example of a screenshot taken by ShareX. العاب الخيول
So, next time if you need to make IT support more efficient, use tools like ShareX.